Privacy Policy

Last updated: January 2025

FreshAura Cleaning Co is committed to protecting your privacy and personal information.

Information We Collect

We collect information you provide directly to us, such as when you:

  • Request a quote or schedule cleaning services
  • Contact us through our website, phone, or email
  • Provide access information for your home
  • Make payments for our services

This may include your name, email address, phone number, home address, payment information, and service preferences.

How We Use Your Information

We use your information to:

  • Provide and improve our cleaning services
  • Schedule appointments and communicate service updates
  • Process payments and maintain account records
  • Respond to your inquiries and customer service requests
  • Send service reminders and promotional offers (with your consent)

Information Sharing

We do not sell, rent, or share your personal information with third parties except:

  • With service providers who help us operate our business (payment processors, background check services)
  • When required by law or to protect our rights and safety
  • With your explicit consent

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

  • Access and update your personal information
  • Request deletion of your data (subject to legal requirements)
  • Opt-out of marketing communications
  • Request a copy of your personal information

Contact Us

If you have questions about this Privacy Policy or want to exercise your rights, please contact us: